Use social listening to identify and analyze online conversations about you and your brand.
Using social media monitoring tool you can analyze your brand reputation. Get instant access to all public mentions on the internet relevant to your brand and products. Easy to use interface allows you to analyze mentions by sentiment, social influence or sources for better intelligence about your business. People share their opinion on the Internet. Stay tuned with what they say about your company. React and engage quickly to real-time comments. Respond to a dissatisfied customer before the story gets ahead of you.
Improve Customers Relations
Follow-up on positive comments from your brand ambassadors, and respond to a dissatisfied customer before the story gets ahead of you.
Increase your brand awareness. Engage and manage an online community. People trust people’s recommendations. Building a community is a great way to spread the word about your company and your products.